Oakwyn

Support

If something's wrong or you have a question, email support@oakwyn.app. That inbox is read by the one person building Oakwyn, not a team, so please be patient. There's no ticketing system, no bot, and no form on this page. A note to that address is the whole of it.

What to include

Whatever's useful: what you were trying to do, what happened instead, and your account email if it's different from the address you're writing from. A screenshot helps if the problem is visual.

Account and data questions

For anything about what Oakwyn collects, how long it's kept, or how to delete your account and data, see the Privacy Policy. You can also delete your account yourself at any time in the app: tap the Account pill at the top of the Home screen to open Settings, then tap Account, then Delete account. If you can't access the app to do that, email support@oakwyn.app and ask.

Bugs and crashes

If you're testing through TestFlight, its built-in feedback option reaches us directly. Email works too, and is the one we can promise.

Reporting abuse or a safety concern

If another participant's behavior toward you feels wrong, or you're worried about your own or someone else's safety, email support@oakwyn.app with what happened, or use the in-app Report control. Either way, we read every report within 3 days. Say it's urgent in the subject line if you emailed.